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Order Questions

You were directed to this page because you typed, which was mentioned on your credit card statement.

The charge on your credit card is for a purchase of one of our software products:

  • WinZip
  • WinZip Companion for Outlook
  • WinZip Self-Extractor

If you believe that this charge is incorrect, or if you have questions or problems regarding the credit card charge on your bill, please either:

  • Call us at: 1-877-294-6947 (Toll free within the United States) or +1-860-429-1765 from outside the US. Our office hours are Monday through Friday, 8:30 am through 4:30 pm EST. (Technical support is not available through these numbers.)
  • Or e-mail us at

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